Privacy Policy

DATE OF EFFECT:

This Privacy Policy comes into effect from Nov 1, 2017

Thank you for visiting Tattva Naturals’ Online Store whose current url is www.tattvanaturals.com . Your visit to this website is subject to this Privacy Policy and our Terms and Conditions.

We at Tattva Naturals are committed to protecting and safeguarding your privacy.

This Privacy Policy describes the types of personal information we collect on the Tattva Naturals website, how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.

By accepting the Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

 

Information We Collect

In general, you can visit Tattva Naturals online without telling us who you are or revealing any personally identifiable information. You can however, also register at our website which enables us to contact you by email or text messages on your mobile phone to inform you about our products or respond to your comments or queries. As part of the registration process, we collect and store your personal information that you may choose to provide us with, such as your name, email address, mobile phone number etc.

The technology that we use also allows us to collect aggregate information that does not identify you personally but lets us know your technology usage like the Uniform Resource Locater, Internet Protocol address, your operating system and browser type, etc. We may collect, compile, store, publish, promote, report, or otherwise disclose or use any such aggregate information which does not personally identify you. If any such aggregate information is correlated to you, it will be protected like any other personally identifiable information as described under this Privacy Policy.

Credit Card , Debit Card and Banking Information

Tattva Naturals does not collect or store Credit Card or Debit Card or banking information. Such information may be provided by you during the purchase transaction. However this data does not come to Tattva Naturals. It is directly transmitted through the payment gateway provider to the payment network or bank . No information is stored by Tattva Naturals

Data Hosting

The website is hosted with third party data hosting specialists. Information collected is kept on servers owned and managed by data hosting companies, which may be in India or overseas including the United States of America. The companies being used by Tattva Naturals are PCI compliant and have data security processes in place. However Tattva Naturals is not liable for any data theft or breach of security at the data centres hosting the website and holding consumer data

 

How We Use Your Personally Identifiable Information

Marketing Emails

The information you have chosen to provide may be used by Tattva Naturals to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email.

Text Messages

If you have chosen to leave your mobile phone number on Tattva Naturals, you may receive text messages/SMS alerts containing product and event information, cosmetics tips or promotions on your mobile phone. Please note that Tattva Naturalswill neve r send you any unsolicited text message on your mobile phone. Tattva Naturals does not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.

Telephone calls

If you have chosen to leave your mobile phone number or landline number on Tattva Naturals, you may receive phone calls containing product and event information, cosmetics tips or promotions on your mobile phone or landline phone.

Communications to Serve You

If you have chosen to provide us with your contact information, we may provide you with service related announcements by any means, including email, concerning the website or contact you regarding your customer service requests or questions.

Customised Service

We may use your personal information you have chosen to give us to provide you with customised service and use of our website. For example, we may suggest products that would be of particular interest to you. Such customised information may be conveyed to you by way of emails or text messages/sms and phone calls

 

 

Technologies that Allow Us to Customise Your Experience on Tattva Naturals

We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locater (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customise your experience on our website. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information such as whether you have visited Tattva Naturals before. They also may enable you to save your preferences. Each technology is explained below.

 

Cookies

Browser Cookies are bits of text that are placed on your computer’s hard drive when you visit our website. Flash Cookies are similar to Browser Cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive. You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, Cookies. If you reject our Cookies or opt-out of the use of cookies, you may still use this website, but you may be limited in the use of some of its features.

 

Information We Share and Who We Share With

We will not provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent, except as provided in the “Business Transfers” Section below. In addition, we do not sell or otherwise disclose personally identifiable information about our website visitors except as described here.

Third Parties

We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include webstore management companies, order processing companies, courier companies, data analysis firms, customer support specialists, email vendors, web-hosting companies and fulfilment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.

Business Transfers

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personally identifiable information on the website you agree that your data may be transferred to such parties in these circumstances.

Compliance With Law

We may disclose information that is necessary to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.

Children’s Privacy

The Tattva Naturals website is not designed for persons under the age of 13 and we do not knowingly collect personally identifiable information from anyone under the age of 13. If you are under 13 years of age, you may browse Tattva Naturals, but please do not provide your personal information to us. For example, you cannot register. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on the website, we will delete the information from our records.

How We Protect Personal Information

We maintain reasonable safeguards for this website to protect against unauthorised disclosure, use, alteration or destruction of the personal information you provide on Tattva Naturals. If you have any questions about security at our Site, you can email us at tattvanaturals@gmail.com

 

Updates to Our Privacy Policy

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. We suggest that you periodically consult this Privacy Policy. Please find the effective date of the Privacy Policy at the top of this page.

Contact

If you have any questions, comments or concerns about our privacy practices, please contact us by email at tattvanaturals@gmail.com