At Tattva Naturals, we strive to give you exceptional customer experience. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
• Tattva Naturals is not responsible for any damage caused after delivery.
• In case of any problem or quality issue with the product, we may exchange the product subject to checking and vetting by Tattva Naturals. All you need to do is give us a call or email us within 24 hours of delivery. You can reach us on 90411112299 or firstname.lastname@example.org and our Customer Care will be happy to assist you.
• Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms-
• Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
• Shipping charge would not be included in the refund value of your order as these are non-refundable charges.
• Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.
• For payments made online, please note that the refunds will be processed back to the original mode of payment.